Forbes Travel Guide (FTG) today unveiled its annual Star Rating list, which revealed that The Peninsula Hotels had achieved Five-Star status across all ten of its properties. The announcement results in The Peninsula Hotels being the first and only hotel brand to achieve the highest possible FTG rating for all its hotels.
Speaking of the achievement, Peter Borer, Chief Operating Officer of The Hongkong and Shanghai Hotels, Limited, owner and operator of The Peninsula Hotels, said: “This exceptional result is the culmination of an immense amount of hard work from colleagues across our ten hotels. Our employees dedicate themselves to providing our guests with the best possible standards of luxury service, and to be bestowed with such an exclusive award is testament to this.” In recognition of employees’ hard work and to reflect the Five-Star status, The Peninsula Hotels will provide teams at each hotel a range of rewards over a five-day period, including complimentary massages, Afternoon Tea experiences and special menus.
The Peninsula Hotels had all ten properties listed in the FTG last year – nine of which were Five-Star rated, while The Peninsula Manila was bestowed with a Four-Star rating. With all nine hotels retaining their Five-Star status in 2019, and The Peninsula Manila joining them with a Five-Star rating this year, The Peninsula Hotels have today made FTG history.